Delivery and Returns

Delivery

Once the payment has been processed, the order will be shipped within 24 hours. We ensure that each product is properly packed and with the original labels and packaging. Every order you place will be shipped with Track & Trace, so you can keep an eye on your order. Our products are delivered by DHL, UPS or Fedex (depending on your delivery address). You can order from us worldwide.

Other information:

- The B&B Luxury orders are delivered from Monday to Friday between 09:00 and 18:00.

- If you leave your phone number when ordering, we can also send you the link by text message.

- If you order an item above € 250, - you must sign on receipt of the package! We do this, so that we are sure that the package has arrived correctly.

- Shipping costs:

  • Albania       €15,00
  • Asia             €25,50
    (Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, Hong Kong, India, Indonesia, Iran, Islamic Republic Of, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Oman, Pakistan, Palestinian Territory, Occupied, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam & Yemen)
  • Australia          €31,00
  • Austria             €7,20
  • Belgium           €7,40
  • Canada            €17,50
  • China               €25,00
  • EU                    €9,50
    (Bulgaria, Croatia, Czech Republic, Poland & Slovenia)
  • EU                  €7,60
    ( Denmark, France, Germany, Greece, Ireland, Luxembourg, Slovakia, Sweden, United Kingdom, Norway)
  • Italy                    €6,80
  • Monaco             €7,90
  • Netherlands      €6,00
  • Portugal            €7,50
  • Spain                 €7,20
  • Switzerland      €16,00
  • Turkey               €10,50
  • USA                   €16,00

 

Returns

Bought a beautiful product, the size of which is not right .. That can happen to anyone! You can return the product to us within 14 days of receipt. If you want to return the product, follow these steps:

- Send an email to info@bb-luxury.com, mention in your email that you want to return the product.

- You will receive an email from us with the explanation for returning (in 3 simple steps).

- Have we overlooked something and does the product contain traces of damage? Send an e-mail to info@bb-luxury.com with a description and any photos.

Our response time is currently 1 to 3 hours.